Dear Kathleen,
We wanted to express our sincere appreciation for the excellent and professional manner that you handled our home purchase in Saratoga.
The more time we spend in our new neighborhood the more we appreciate the great job you did in finding this home for us. You listened carefully to our requirements and you were very aggressive in finding homes suitable to these requirements. Though the market was a seller's market, you carefully counselled us on the pros and cons of each home that we viewed and never rushed us for a decision. You helped us to study the market and understand the price points. When we finally made the offer we knew it was fair and competitive, hence we have not had any buyer's remorse.
We are very impressed with the excellent relationship that you quickly developed and maintained with the listing agent. Though the seller's circumstances were very unusual and highly stressed, both you and the listing agent dealt fairly with both parties. We are confident that you had our interest in mind and that we would be treated fairly. The assistance that you provided after close of escrow was without a doubt going above and beyond the call of duty.
We expect to be in our home for many years, but if for some reason we decide to move we will be contacting you.
